FAQs

General

Do you take requests?

Yes, we certainly take requests. If you have a game that you’d like that we don’t carry yet, please let us know.

Are you going to carry other accessories?

In addition to the cartridges that we now have, we will soon have boxes, inserts, and box protectors available on our site.

Can you use a custom label instead of the one shown?

Yes, feel free to contact us prior to purchase if you would like to use a custom label. We’ll mock it up for you and send you a preview before you purchase.

What kind of shells are used on your games?

We use only the highest quality shells. These are not the snap together shells that are available on the market. Our SNES shells use security bits to secure them together, just like the originals. Unlike the originals, we have many … Continue reading

Shipping

When are orders shipped?

We typically ship all orders within 1-5 business days. In the event that there may be additional time needed, we’ll contact you or have a notice available on the website.

Where will you ship to?

We are proud to ship worldwide!

How are orders packaged?

Cartridge only orders are wrapped with many layers of bubble-wrap, and then placed inside of a bubble envelope to ensure safe delivery. CIB games are packaged inside of a 200# box for additional protection and to ensure safe delivery.

Please note: Blue shells for the SNES are currently out of stock. We also have a delay on certain NES titles. Click here to find out more